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select,.new-ticket-grid textarea{border:1px solid var(--color-border);background:#fff;border-radius:5px;width:100%;min-height:38px;padding:7px 9px;font-size:13px}.new-ticket-grid textarea{resize:vertical;min-height:76px}.new-ticket-modal footer{border-top:1px solid var(--color-border);background:var(--color-workspace);flex:none;justify-content:flex-end;gap:8px;padding:11px 18px;display:flex}.new-ticket-grid>label.ticket-private-control{cursor:pointer;align-self:start;align-items:center;gap:7px;width:max-content;line-height:1.25;display:inline-flex}.new-ticket-grid .ticket-private-control input{width:16px;height:16px;min-height:0;accent-color:var(--color-primary);cursor:pointer;flex:none;margin:0;padding:0}.ticket-private-control input:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}.ticket-reference-picker{align-content:start;position:relative}.ticket-reference-control{display:block;position:relative}.ticket-reference-control 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(width<=1200px){.ticket-board.is-work{grid-template-columns:repeat(6,minmax(122px,1fr))}.ticket-board.is-escalations{grid-template-columns:repeat(5,minmax(138px,1fr))}}@media (width<=800px){.ticketing-header{flex-direction:column;align-items:flex-start}.ticketing-header-actions{flex-wrap:wrap;width:100%}.ticket-filters{flex-wrap:wrap}.ticket-filters label{width:100%}.ticket-detail-modal{min-width:0}.ticket-detail-columns{display:block;overflow-y:auto}.ticket-detail-main,.ticket-detail-aside{min-height:auto;overflow:visible}.ticket-detail-aside{border-top:1px solid var(--color-border);border-left:0}.new-ticket-grid{grid-template-columns:1fr}.new-ticket-grid .wide{grid-column:auto}}.ticket-workload{flex:none;align-items:center;gap:10px;display:flex}.ticket-workload>span{display:inline-flex;position:relative}.ticket-workload b{background:var(--color-primary);color:#fff;border:2px solid #fff;border-radius:8px;place-items:center;min-width:15px;height:15px;padding:0 3px;font-size:8px;line-height:1;display:grid;position:absolute;bottom:-3px;right:-6px}.ticket-detail-heading{justify-content:space-between;align-items:flex-start;gap:18px;display:flex}.ticket-detail-heading-actions{flex:none;align-items:center;gap:8px;display:flex}.ticket-detail-heading-actions>button{border:1px solid var(--color-border);color:#173650;cursor:pointer;background:#fff;border-radius:5px;min-height:34px;padding:6px 11px}.ticket-detail-heading-actions>button.is-following{border-color:var(--color-primary);background:color-mix(in srgb, var(--color-highlight-surface) 35%, white)}.ticket-viewer-count{color:#17438a;grid-template-columns:auto auto;place-items:center;gap:0 5px;display:grid}.ticket-viewer-count small{color:var(--color-text-muted);grid-column:1/-1;font-size:9px;font-weight:400}.ticket-detail-badges{gap:7px;margin-top:8px;display:flex}.ticket-detail-badges span,.ticket-detail-badges b{border-radius:5px;padding:3px 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0;border:0;place-items:center;padding:0;display:grid}.ticket-add-tag{border:1px solid var(--color-border);color:#244b7c;cursor:pointer;background:#fff;border-radius:5px;align-items:center;gap:5px;min-height:30px;padding:5px 9px;display:inline-flex}.ticket-tag-menu{z-index:24;border:1px solid var(--color-border-strong);background:#fff;border-radius:6px;width:240px;position:absolute;top:calc(100% + 5px);left:0;overflow:hidden;box-shadow:0 10px 24px #0d222a2b}.ticket-tag-menu>label{border-bottom:1px solid var(--color-border);align-items:center;gap:5px;padding:6px 8px;display:flex}.ticket-tag-menu input{border:0;outline:0;width:100%;min-height:28px}.ticket-tag-menu>div{max-height:170px;overflow-y:auto}.ticket-tag-menu>div button{text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #eef1f2;width:100%;padding:7px 9px;display:block}.ticket-tag-menu>div button:hover{background:var(--color-nav-active)}.ticket-tag-menu p{color:var(--color-text-muted);margin:0;padding:9px;font-size:10px}.ticket-new-tags{color:#46535d;gap:5px;font-size:12px;font-weight:500;display:grid}.ticket-manager-field{gap:5px;margin-bottom:14px;display:grid}.ticket-manager-field>div{align-items:center;gap:6px;display:flex}.ticket-manager-field select{flex:1;min-width:0}.ticket-manager-field button{flex:none;min-height:34px}.ticket-manager-readonly{border:1px solid var(--color-border);background:var(--color-workspace);border-radius:4px;min-height:34px;padding:8px;font-size:11px;font-weight:500}.ticket-sidebar-action{gap:7px;display:flex}.ticket-sidebar-action button{width:100%;min-height:36px}.ticket-sidebar-action .ticket-deescalate{color:#c82525;border-color:#e34848}@media 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0;border:0;border-radius:6px;place-items:center;display:grid}.global-search__clear:hover,.global-search__clear:focus-visible{background:var(--color-workspace,#eef4f7);color:var(--ops-text,#183246);outline:none}.global-search__panel{z-index:80;border:1px solid var(--color-border-strong,#b7c9d7);background:#fff;border-top:0;border-radius:0 0 8px 8px;max-height:min(520px,70vh);position:absolute;top:100%;left:0;right:0;overflow-y:auto;box-shadow:0 16px 34px #0d344c2b}.global-search__state{color:var(--color-text-muted,#5b7180);text-align:center;padding:20px}.global-search__state.is-error{color:var(--color-danger,#b42318)}.global-search__group+.global-search__group{border-top:1px solid var(--color-border,#dce6ec)}.global-search__group>header{background:var(--color-workspace,#f3f7f9);color:var(--color-text-muted,#5b7180);letter-spacing:.04em;text-transform:uppercase;justify-content:space-between;align-items:center;padding:8px 12px;font-size:.72rem;font-weight:700;display:flex}.global-search__group>header small{letter-spacing:0;text-transform:none;font-size:.68rem;font-weight:600}.global-search__group button[role=option]{border:0;border-top:1px solid var(--color-border,#e2e8ec);width:100%;min-height:50px;color:var(--ops-text,#183246);text-align:left;cursor:pointer;background:#fff;justify-content:space-between;align-items:center;gap:16px;padding:8px 12px;display:flex}.global-search__group button[role=option].is-active{background:var(--color-row-selected,#e7f4fa);box-shadow:inset 3px 0 0 var(--color-primary,#009ac4)}.global-search__result-main{gap:2px;min-width:0;display:grid}.global-search__result-main strong,.global-search__result-main small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.global-search__result-main strong{font-size:.86rem}.global-search__result-main small{color:var(--color-text-muted,#607786);font-size:.74rem}.global-search__business-id{border:1px solid var(--color-border-strong,#b7c9d7);color:var(--color-nav-active-text,#075b8a);border-radius:999px;flex:none;padding:3px 7px;font-size:.7rem;font-weight:700}@media (width<=560px){.global-search__group button[role=option]{flex-direction:column;align-items:flex-start;gap:5px}}:root{--ops-sidebar:var(--color-sidebar);--ops-sidebar-deep:var(--color-sidebar-hover);--ops-sidebar-active:var(--color-nav-active);--ops-accent:var(--color-primary);--ops-accent-strong:var(--color-nav-active-text);--ops-text:var(--color-text);--ops-muted:var(--color-text-muted);--ops-border:var(--color-border);--ops-border-soft:color-mix(in srgb, var(--color-border) 52%, white);--ops-surface:var(--color-surface);--ops-canvas:var(--color-workspace);--ops-warning:#b66a00}.ops-shell{width:auto;min-width:0;max-width:none;height:auto;min-height:0;color:var(--ops-text);background:var(--ops-canvas);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe 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0;border:0;align-items:center;gap:6px;max-width:100%;margin-top:10px;padding:0;font-size:12px;display:inline-flex;overflow:hidden}.ops-main{flex-direction:column;flex:1;min-width:0;min-height:0;display:flex;overflow:hidden}.ops-topbar{border-bottom:1px solid var(--ops-border);background:#fff;justify-content:space-between;align-items:center;gap:16px;min-height:64px;padding:8px 20px;display:flex}.ops-topbar__title{color:var(--color-heading);margin:0;font-size:21px;line-height:1.2}.ops-topbar__subtitle{color:var(--ops-muted);margin-top:4px;font-size:12px}.ops-primary-button{border:1px solid var(--ops-accent);background:var(--ops-accent);color:#fff;cursor:pointer;border-radius:5px;height:36px;padding:0 14px;font-size:13px;font-weight:600}.ops-primary-button:hover{background:var(--color-primary-hover);border-color:var(--color-primary-hover)}.ops-content{overscroll-behavior:contain;background:var(--ops-canvas);flex:1;min-width:0;min-height:0;padding:16px 20px 22px;overflow:hidden auto}.admin-settings-password{max-width:480px}.form-only-footer{border-top:1px solid var(--ops-border);background:var(--ops-sidebar);color:#fff;justify-content:center;align-items:center;gap:14px;padding:14px 20px;font-size:12px;display:flex}.form-only-footer span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.employee-intake-matches{border:1px solid var(--ops-border);background:#f8fbfd;border-radius:5px;gap:6px;margin-top:7px;padding:9px;display:grid}.employee-intake-matches>strong{color:var(--ops-muted);font-size:10px;font-weight:600}.employee-intake-matches>button{border:1px solid var(--ops-border);color:var(--ops-text);cursor:pointer;text-align:left;background:#fff;border-radius:4px;justify-content:space-between;align-items:center;gap:10px;padding:7px 9px;display:flex}.employee-intake-matches>button[aria-pressed=true]{border-color:var(--ops-accent);background:color-mix(in srgb, var(--color-highlight-surface) 30%, white)}.employee-intake-matches>button small{color:var(--ops-muted)}.employee-intake-matches>.employee-intake-matches__different{color:var(--ops-accent-strong);background:0 0;border:0;justify-content:flex-start}.employee-intake-matches>.employee-intake-matches__different--client{width:fit-content;min-height:0;padding:3px 4px;font-size:11px;line-height:1.25}.form-only-footer button{color:#fff;cursor:pointer;font:inherit;background:0 0;border:0;align-items:center;gap:6px;padding:0;display:inline-flex}.sheet-landing{width:100%;max-width:360px}.sheet-landing__files{grid-template-columns:minmax(0,360px);gap:10px;margin:0;padding:0;list-style:none;display:grid}.sheet-file{border:1px solid var(--color-border);background:var(--color-surface);width:100%;min-height:58px;color:var(--color-text);cursor:pointer;font:inherit;text-align:left;border-radius:5px;align-items:center;gap:11px;padding:12px 14px;font-size:13px;font-weight:600;display:flex}.sheet-file 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--tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-ordinal{syntax:"*";inherits:false}@property --tw-slashed-zero{syntax:"*";inherits:false}@property --tw-numeric-figure{syntax:"*";inherits:false}@property --tw-numeric-spacing{syntax:"*";inherits:false}@property --tw-numeric-fraction{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}